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Terms and Conditions

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Version 2026-11-07 · Last updated 2026-11-07

These terms are issued by Jan Nastały, trading as Veyraflow (the "Company," "we," "us," or "our"), a business registered in Poland with its address at Złota 17, Banino, Pomorze 80-297.

We run the website https://veyraflow.eu (the "Site") and any related products and services that refer or link to these terms (the "Legal Terms"). Together, the Site and those products and services are the "Services."

You can reach us by telephone at +48 792 466 019, by email at janeknastaly50@gmail.com, or by post at Złota 17, Banino, Pomorze 80-297, Poland.

The Legal Terms are a binding contract between you — whether you act for yourself or on behalf of an organization ("you") — and Jan Nastały, and they govern your access to and use of the Services. By accessing the Services, you confirm that you have read and understood all of the Legal Terms and that you agree to be bound by them. IF YOU DO NOT ACCEPT ALL OF THE LEGAL TERMS, YOU ARE NOT PERMITTED TO USE THE SERVICES AND MUST STOP USING THEM AT ONCE.

Any additional terms, conditions or documents that we publish on the Services from time to time form part of the Legal Terms as if they were set out here in full. We may change the Legal Terms only for valid reasons and only as described in Section 15 under "Changes to the Legal Terms": we tell you about every new version in the Services, with a link to it and a summary of the changes, and ask you whether you accept it. The "Version" date at the top of the Legal Terms shows the version that applies; the "Last updated" date also changes for editorial corrections that do not change your rights or obligations.

The Services are meant for people aged 18 or older. Anyone under 18 may not register for or use the Services.

We suggest that you print or save a copy of the Legal Terms for your records.

CONTENTS

  • 1. THE SERVICES WE PROVIDE
  • 2. OWNERSHIP OF INTELLECTUAL PROPERTY
  • 3. RIGHTS TO GENERATED ASSETS
  • 4. YOUR STATEMENTS AND ASSURANCES
  • 5. CREATING AN ACCOUNT
  • 6. ORDERS AND PAYMENTS
  • 7. WORKSPACE LIMITS, TEAM WORKSPACES AND PACKS
  • 8. FORBIDDEN USES
  • 9. CONTENT PROVIDED BY USERS
  • 10. PERMISSION TO USE YOUR CONTRIBUTIONS
  • 11. EXTERNAL WEBSITES AND THIRD-PARTY MATERIALS
  • 12. HOW WE ADMINISTER THE SERVICES
  • 13. PRIVACY AND PERSONAL DATA
  • 14. DURATION AND ENDING OF THE AGREEMENT
  • 15. CHANGES TO THE SERVICES AND DOWNTIME
  • 16. APPLICABLE LAW
  • 17. SETTLING DISPUTES
  • 18. CORRECTING ERRORS
  • 19. NO WARRANTIES
  • 20. LIMITS ON OUR LIABILITY
  • 21. PROTECTING US AGAINST CLAIMS
  • 22. YOUR DATA
  • 23. ELECTRONIC NOTICES, AGREEMENTS AND SIGNATURES
  • 24. INFORMATION FOR CALIFORNIA RESIDENTS
  • 25. GENERAL PROVISIONS
  • 26. SUSPENDING AND CLOSING ACCOUNTS
  • 27. HOW TO CONTACT US
  • ANNEX: MODEL WITHDRAWAL FORM

1. THE SERVICES WE PROVIDE

Veyraflow is an online service that uses artificial intelligence to help you create assets for video games and similar creative projects. Depending on the features available at a given time, the Services let you:

  • describe an asset in words and/or provide reference images and have it generated by AI models — currently 3D models and characters, sound effects, music and voice lines;
  • generate a whole batch of 3D models in one run with Packs (Section 7);
  • organize your work in workspaces and game projects, including style guides and reference images that help keep your assets consistent;
  • download what you create as individual files or ZIP archives, including export presets for game engines such as Unity, Unreal Engine and Godot;
  • work together with other people in team workspaces and share selected assets or projects through private links.

Assets are generated by third-party AI models that we connect to the Services. Before a request is sent to a model, we check it automatically against our content rules (see Section 12), and we may automatically convert it into a form that the chosen model understands best, without adding creative content of our own. More information about how we use AI is available in our AI Disclosure.

Because AI output is produced automatically, results vary from one generation to the next and may not match your description exactly. Please read Section 19 before relying on any Generated Asset.

The Services are not intended for distribution to, or use by, any person or organization in a country or jurisdiction where such distribution or use would be against the law or would require us to register there. At present, we offer the Services only in the Member States of the European Union and restrict access from other countries; we plan to make them available in more countries in the future. If you access the Services from outside Poland, you do so on your own initiative and you are responsible for complying with the local laws that apply to you.

The Services are not designed to meet industry-specific legal requirements, such as rules on the protection of health data, financial data or government information systems. If your activities are subject to such rules, do not use the Services for them.

2. OWNERSHIP OF INTELLECTUAL PROPERTY

Our intellectual property

Apart from your Contributions (Section 9) and Generated Assets (Section 3), we own, or hold licenses to, all intellectual property rights in the Services, including the source code, databases, software, functionality, website design, text, graphics, audio, video and other materials (together, the "Content"), as well as the Veyraflow name, logos and other trademarks and service marks (the "Marks").

The Content and the Marks are protected by copyright, trademark and other intellectual property and unfair competition laws, as well as by international treaties, in Poland, the European Union and other countries.

Your use of the Services

As long as you comply with the Legal Terms, including Section 8 (FORBIDDEN USES), we give you a non-exclusive, non-transferable and revocable right to:

  • access and use the Services; and
  • download or print a copy of any part of the Content that you are properly allowed to access,

for your personal use or for the internal purposes of your business.

Unless the Legal Terms say otherwise, you may not copy, reproduce, combine, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license or otherwise exploit any Content or Marks for commercial purposes without our prior written permission. If you would like to use the Services, Content or Marks in a way that the Legal Terms do not allow, send your request to janeknastaly50@gmail.com. If we allow you to publish, reproduce or display any part of the Content, you must name us as its owner or licensor and keep all copyright and other proprietary notices visible.

We keep all rights in the Services, the Content and the Marks that we do not expressly grant to you. A breach of this section is a material breach of the Legal Terms, and we may end your right to use the Services because of it.

Feedback

If you send us questions, comments, suggestions, ideas or other information about the Services ("Feedback"), you allow us to use, copy, share and build on that Feedback for any lawful purpose, commercial or otherwise, without restriction, acknowledgment or payment to you. This permission is worldwide, perpetual and irrevocable.

When you send us Feedback, you confirm that:

  • it complies with Section 8 (FORBIDDEN USES) and is not illegal, harassing, hateful, harmful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false or misleading;
  • it is your own, or you have the rights needed to give us the permission described above;
  • it does not contain confidential information; and
  • to the extent the law allows, you will not exercise any moral rights in it against us.

You are responsible for your Feedback and, in accordance with applicable law, for any loss we suffer because your Feedback breaches this section, the intellectual property rights of others or the law.

3. RIGHTS TO GENERATED ASSETS

"Generated Assets" are the 3D models, textures, sound effects, music, voice lines and other output that the Services generate at your request, together with the files that accompany them (such as previews, engine export files, README files and MANIFEST.json). Generated Assets are not Content.

Subject to the limitations arising from applicable law, the rights of third parties and the terms of the providers of the AI models we use, you may freely use the materials generated through the Services.

You receive a non-exclusive, worldwide, perpetual, irrevocable and royalty-free license to use Generated Assets, including to:

  • copy and store them;
  • modify and edit them and combine them with other materials;
  • publish and distribute them;
  • use them for commercial purposes;
  • use them in games, applications, films, music, advertisements, marketing materials and other products;
  • use them in projects carried out for clients;
  • grant sublicenses and transfer the rights to use them to third parties;
  • sell the Generated Assets themselves or products that contain them.

You may also remove or leave out the files and metadata that accompany Generated Assets. We do not claim ownership of Generated Assets, and we will not enforce any rights we may have in them against you or against anyone who lawfully receives Generated Assets from you.

This license is granted to the owner of the workspace in which a Generated Asset was generated. In your personal workspace, that is you. In a team workspace, it is the owner of that workspace (or the organization on whose behalf it is run); Generated Assets created there remain in the workspace if a member leaves it or deletes their account, and members may use them only as the workspace owner allows.

We do not guarantee that Generated Assets are unique, one of a kind, or free from similarity to materials generated by other users. Nor do we guarantee that they are protected by copyright: in some countries, material generated by AI is protected only partly or not at all.

You are responsible for the input data and materials that you provide to the Services and for making sure that their use, and the generation of content based on them, does not infringe the rights of third parties, in particular copyrights, trademarks, rights to a person's image or other intellectual property rights. You are also responsible for the way you use Generated Assets, including complying with any law that requires you to disclose that content was generated or altered with AI.

If a particular Generated Asset is subject to rights or restrictions arising from the terms of an external AI provider, the scope of this license applies subject to those restrictions.

We store and process Generated Assets only to provide the Services, for example to show them in your library, prepare downloads and display them through share links that you create, and to keep the Services secure and comply with the law. We do not use your Generated Assets, prompts or uploads to train AI models ourselves.

4. YOUR STATEMENTS AND ASSURANCES

By using the Services, you confirm that:

  • all information you provide when registering and while using the Services is true, accurate, current and complete, and you will update it promptly when it changes;
  • you are at least 18 years old, you have full legal capacity to enter into the Legal Terms, and you will comply with them;
  • if you use the Services on behalf of a company or other organization, you are authorized to accept the Legal Terms on its behalf;
  • you will not access the Services through bots, scripts or other automated means, except through features or interfaces that we provide for that purpose;
  • you will not use the Services for any illegal or unauthorized purpose; and
  • your use of the Services will not break any law or regulation that applies to you.

If any information you provide turns out to be untrue, inaccurate, out of date or incomplete, we may suspend or close your account and refuse any current or future use of the Services or any part of them, as described in Section 26.

5. CREATING AN ACCOUNT

You need an account to generate assets and to use most features of the Services. You register with your email address and a password and confirm your address with a one-time code that we send you. When you register, we automatically create a personal workspace for you.

  • Keep your password confidential and do not let anyone else use your account. Each account is for one person only; to work with others, use a team workspace.
  • You are responsible for all activity that takes place through your account. If you believe that someone has accessed your account without permission, change your password and contact us straight away.
  • We may remove or change a display name, avatar, or workspace or project name that we reasonably consider inappropriate, offensive, misleading or infringing the rights of others.

6. ORDERS AND PAYMENTS

Payment methods

Payments are processed by our payment provider, Stripe, on its secure payment pages. We accept:

  • Visa
  • Mastercard
  • American Express
  • other payment methods that Stripe offers at checkout (for example Apple Pay, Google Pay or Link)

We never receive or store your full card details. Stripe processes your payment information under its own terms and privacy policy.

Prices and taxes

Our prices are shown on the pricing page, in each generator before you start a generation, and at checkout. They are stated in US dollars; if the checkout offers you another currency (for example Polish złoty), the amount shown at checkout applies, and the credits you receive are still the dollar amount you chose. Prices on the pricing page do not include VAT or other sales taxes. Applicable taxes are calculated based on your location and added at checkout when you buy credits, where you see the total amount before you pay; no tax is added when you spend credits. We may change our prices as described in Section 15. A price change does not affect orders that you have already paid for: it does not change the dollar amount of the credits on your balance, only what they buy from then on.

You agree to provide current, complete and accurate purchase and account information and to keep it up to date, including your email address, so that we can complete your transactions and contact you when needed. By placing an order, you authorize us to charge the total amount shown at checkout to the payment method you chose. Every payment is a one-off payment that you start yourself: nothing renews, and we never charge your payment method automatically.

Credits

Generations and Packs are paid for with prepaid credits. Credits are a balance shown in US dollars: one dollar buys one dollar of credits.

  • Buying credits. You can buy any amount, currently from $5.00, or from $2.00 for the first purchase of credits on your account, up to $10,000 per payment. The owner of the workspace buys credits on the Billing page. The full amount you choose is added to the balance: taxes come on top of it, and a promotional code lowers what you pay, not what you receive.
  • Price of a generation. Each generation has a price that depends on the type of asset and the options you choose. The price is shown before you start the generation and is taken from your balance.
  • Reserving credits. When you start a generation, its price is reserved, and it is charged once the generation is completed. If a generation fails, is blocked by our content filter or is refused by the AI provider, the reserved credits are returned to your balance. If you cancel a generation, the reserved credits are returned only if it has not yet been sent to the AI provider; after that the price is charged, because we pay the provider for it.
  • Length known only afterwards. Where the AI model decides how long a sound will be, the generator shows the highest possible price ("up to"). We reserve that amount and charge only for the length you get, rounded up to a full second for each sound.
  • Packs. Packs are paid for by the time worked, not per model, so the rules above on reserving and returning credits do not apply to them (see Section 7).
  • Workspaces. Credits belong to the workspace in which they were bought or granted. Members of that workspace who are allowed to generate can use them. Credits cannot be moved to another workspace or account.
  • Expiry. Credits do not expire, but they are lost if the workspace or your account is deleted or closed as described in Sections 14 and 26.
  • No cash value. Credits are a prepayment that can be used only in the Services. They are not electronic money or a deposit, have no cash value, cannot be exchanged for money, sold or transferred to others and, except where the Legal Terms or the law provide otherwise, are not refundable.

Refunds

Except where the Legal Terms or mandatory law provide otherwise — in particular the consumer right of withdrawal described below and the return of credits for unsuccessful generations — all payments are final and non-refundable.

Payments that are not completed or are reversed. Credits are added only once our payment provider confirms that we have received the payment. With some payment methods, for example bank debits or bank transfers, this can take a few working days; if such a payment fails, nothing is added. If a payment is refunded to you, the credits bought with it are removed from your workspace in proportion to the refunded amount, up to the credits still available there. If you dispute a payment with your bank or card issuer (a chargeback), the credits bought with it are removed in the same way and you cannot start new generations or packs in the workspace until the dispute is closed; if the dispute is decided in our favour, the removed credits are returned. This does not limit your right of withdrawal or your other rights as a consumer.

Right of withdrawal for consumers

If you are a consumer — or a sole trader for whom, under Polish law, the purchase is not of a professional nature — you may withdraw from a contract concluded through the Services within 14 days, without giving any reason. The withdrawal period ends 14 days after the day on which the contract was concluded, that is the day on which you paid.

How to withdraw. Use the "Withdraw from contract here" function: on the Billing page of the workspace for which you placed the order, it is shown next to every order from which you can still withdraw. Select it, confirm your name and then select "Confirm withdrawal". You can also send us any other clear statement of your decision, by email to janeknastaly50@gmail.com or by post to the address above, for example using the model withdrawal form in the Annex to the Legal Terms; you do not have to use the form. It is enough to send your statement before the withdrawal period ends. We confirm without delay, by email, that we have received your withdrawal, including its content and the date and time of receipt.

Immediate performance. Credits are added right after the payment has been confirmed. Before you are sent to the payment page, we therefore ask you to confirm, by ticking a box that is not ticked in advance, that you want the credits to be added immediately, during the withdrawal period, and that you know what this means for your right of withdrawal (see below). This request is needed to complete the purchase. After the payment, we send you a confirmation of the contract by email, with the order details, the request you made, information about the right of withdrawal, the model withdrawal form and the Legal Terms attached.

When the right of withdrawal ends. Credits are digital content. Because you asked for them to be added immediately and acknowledged that you would lose your right of withdrawal, you lose it once the credits have been added to your workspace, provided that we have sent you the confirmation described above. If we have not sent it, you keep your right of withdrawal and you do not pay for the credits you have used.

Refunds after a withdrawal. We refund all payments received under the contract without undue delay and at the latest within 14 days of receiving your withdrawal, using the same payment method that you used, unless you expressly agree to another method; you do not pay any fees for the refund. When you withdraw from a purchase of credits, the credits from that purchase that you have not used are removed from your workspace.

Refusing orders

We may refuse or cancel any order, and we may limit the quantities that can be purchased per person, per account, per payment method or per order — for example to prevent fraud or abuse. We may also restrict orders that we believe are placed by dealers, resellers or distributors. If we cancel an order that you have already paid for, we will refund the amount you paid.

7. WORKSPACE LIMITS, TEAM WORKSPACES AND PACKS

Limits

The same limits apply to every workspace: how many generations can run at the same time, how much storage it has, how many packs can be active and how many seats a team workspace has. The storage and seat limits are shown on the pricing page. We may change these limits as described in Section 15.

Team workspaces

Anyone with an account can create a team workspace with a limited number of seats, as shown on the pricing page. A team workspace has its own credit balance, and you can invite members only while that balance is above zero. The owner of a team workspace is responsible for its payments, for inviting and removing members and assigning their roles, and for all credits used in the workspace.

Packs

Packs generates a whole batch of 3D models in one run, with AI models that we run on machines rented for your pack (see the AI Disclosure). You pay for Packs from the credit balance of the workspace, by the time worked and not by the number of models.

  • What you pay. You pay an hourly rate for each machine, for the time it actually works, taken from your balance every minute, and a start fee for each machine that joins your pack. Both are shown on the pricing page and before you start a pack. A higher speed runs more machines at the same time, so the hourly price and the start fees grow with it. If fewer machines are free than you chose, the pack runs slower and you pay only for those that work.
  • What you do not pay for. Waiting for a machine, the time a pack is paused and the time a machine needs to get ready, which the start fee covers. If we lose a machine, the one that replaces it has no start fee.
  • Starting again. Machines leave a pack when it pauses or finishes and have to get ready again. You therefore pay the start fee again when you resume a pack after you paused it or after it ran out of credits or storage, and when you add work to a finished pack. If we paused the pack ourselves, you do not pay it again.
  • Estimates. The speed and the number of models per hour that we show are estimates, not promises. Actual results depend on the polygon budget, on how complex the models are and on how many machines are available.
  • Models that fail. Because you pay for the time worked, the time spent on a model that fails or that you do not like is paid for, and its credits are not returned. You can regenerate a model, and that time is paid for too. We do not check the quality of the models for you, so review them before you use them (see Section 19).
  • Running out of credits. To start or resume a pack, your balance must cover the start fees and five minutes of work. If the balance runs out while a pack is running, the pack pauses, the models in progress go back to the queue without the work done on them so far, and we tell you by email unless you have turned this off in Settings. Once you add enough credits, the pack resumes automatically.
  • Pause and Stop. When you pause or stop a pack, the machines first finish the models they are working on, and that time is paid for. Stopping cannot be undone: models that have not been started are cancelled, and finished models stay in your Library.

8. FORBIDDEN USES

You may use the Services only for the purpose for which we provide them: creating assets for games and related creative projects, such as 3D models, textures, sound effects, music, voice lines and the files that accompany them (Generated Assets). You may use the Services and your Generated Assets for personal or commercial projects, including games and other products that you sell or otherwise monetize. For the purposes of this section, Generated Assets are not part of the Content.

Content rules

You agree not to use the Services to request, upload or generate:

  • nudity or sexual content of any kind, including sexualized depictions of characters;
  • any content that sexualizes or exploits minors — we suspend such accounts immediately and may report them to the authorities;
  • extremely graphic violence intended to shock, such as realistic torture or mutilation as the main subject (ordinary game content, such as fantasy or sci-fi combat, weapons, monsters and horror themes, is allowed);
  • instructions for, or glorification of, illegal drug use;
  • hateful content that attacks real groups of people, or real-world hate symbols;
  • content that depicts real people in a defamatory, sexual or misleading way, or that imitates the voice or likeness of a real person without their permission;
  • content that infringes the copyright, trademark or other rights of others, for example copies of protected characters, logos or brands, or reference images that you are not allowed to use.

You also agree not to use Generated Assets to deceive people, for example by presenting AI-generated voices or media as genuine recordings of real people.

Other forbidden activities

As a user of the Services, you agree not to:

  • systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database or directory without our written permission. This does not apply to downloading Generated Assets and other data from workspaces you have access to, content shared with you through a share link that allows downloads, or your own account data, using the features we provide for that purpose (such as file and ZIP downloads, engine export presets and data export);
  • trick, defraud or mislead us or other users, in particular in an attempt to obtain sensitive account information such as passwords;
  • circumvent, disable or otherwise interfere with the security features of the Services, including features that prevent or restrict the use or copying of any Content or that enforce limits on the use of the Services, such as credit balances, usage limits, content filters and workspace permissions;
  • sell, rent or otherwise make your account or your credits available to others;
  • damage our reputation by spreading false information about us or the Services;
  • use information obtained from the Services to harass, abuse or harm another person;
  • misuse our support channels or submit false reports of abuse or misconduct;
  • use the Services in any way that breaks applicable laws or regulations;
  • frame the Services without authorization. Linking to the Services, including sharing links created with the sharing feature of the Services, is allowed;
  • upload or transmit (or try to upload or transmit) viruses, Trojan horses, spam or other material that interferes with anyone's uninterrupted use of the Services, or that modifies, impairs, disrupts or interferes with the features, operation or maintenance of the Services;
  • use the Services in an automated way, for example by using scripts to send requests or messages, or data mining, robots or similar data gathering and extraction tools, except through features or interfaces that we provide for that purpose;
  • delete copyright or other proprietary notices from any Content. This does not apply to Generated Assets: you may remove, rename or omit the files and metadata that accompany them (such as MANIFEST.json, README files or atlas metadata) when you use them in your projects;
  • impersonate another user or person, or use the account or username of another user;
  • upload or transmit (or try to upload or transmit) any material that works as a passive or active mechanism for collecting or transmitting information, such as transparent GIFs, 1×1 pixels, web bugs, cookies or similar devices (sometimes called "spyware" or "passive collection mechanisms");
  • interfere with, disrupt or place an unreasonable burden on the Services or on the networks or services connected to them;
  • harass, annoy, intimidate or threaten any of our employees or agents involved in providing the Services;
  • try to bypass any measures designed to prevent or restrict access to the Services or to any part of them;
  • copy or adapt the software of the Services, including its HTML, JavaScript or other code;
  • decipher, decompile, disassemble or reverse engineer any software that forms part of the Services, except where the law expressly allows it;
  • except as a result of the normal use of a search engine or web browser, use, launch, develop or distribute any automated system, such as a spider, robot, cheat utility, scraper or offline reader, that accesses the Services, or use or launch any unauthorized script or other software;
  • use a third-party buying agent or purchasing agent to make purchases through the Services. Purchases made on behalf of your own company or team, for example by the owner of a team workspace buying credits for the team, are allowed;
  • make any unauthorized use of the Services, including collecting the names or email addresses of users to send unsolicited email, or creating accounts by automated means or under false pretenses;
  • use the Services as part of any effort to compete with us. This does not restrict you from using Generated Assets in your own commercial projects, such as games that you sell.

9. CONTENT PROVIDED BY USERS

The Services let you provide your own content, such as prompts and descriptions, the text and instructions for voice lines, style guides, project names and descriptions, reference images and other uploads, display names and avatars (together, "Contributions"). Contributions can be seen by the members of the workspace in which you provide them and, if you create a share link that includes them, by anyone who has the link. To generate assets, we send the relevant Contributions to the AI model providers that we use. We handle any personal data in your Contributions as described in our Privacy Policy.

When you provide a Contribution, you confirm that:

  • creating, uploading, storing and using it through the Services, and the access to, downloading or copying of it by other users in the ways the Services allow, does not and will not infringe anyone's rights, including copyright, patent, trademark, trade secret or moral rights;
  • you created and own it, or you have all the licenses, rights, consents, releases and permissions needed to use it and to allow us, the providers acting on our behalf and other users of the Services to use it in the ways the Services and the Legal Terms contemplate;
  • you have the written consent, release or permission of every identifiable person in it to use their name or likeness in the ways the Services and the Legal Terms contemplate;
  • it is not intended to deceive or defraud anyone;
  • it is not unsolicited or unauthorized advertising, promotional material, a pyramid scheme, a chain letter, spam or any other form of solicitation;
  • it complies with the content rules in Section 8 and is not obscene, sexual, harassing, libelous, slanderous or otherwise objectionable (as reasonably determined by us);
  • it does not ridicule, mock, disparage, intimidate or abuse any real person;
  • it is not used to harass or threaten anyone, or to promote violence against a specific person or group of people;
  • it does not break any applicable law, regulation or rule, including laws that protect the health, safety and well-being of minors;
  • it does not violate anyone's privacy or publicity rights;
  • it does not contain offensive comments related to race, national origin, gender, sexual orientation or disability; and
  • it does not otherwise breach, or link to material that breaches, any provision of the Legal Terms or any applicable law or regulation.

Using the Services in breach of this section breaches the Legal Terms and may lead, among other things, to the removal of the Contribution and to the suspension or termination of your right to use the Services.

10. PERMISSION TO USE YOUR CONTRIBUTIONS

We do not claim ownership of your Contributions. You keep all the rights you have in them, including any intellectual property rights.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, technically adapt (for example resize or convert files, or translate and rephrase prompts for the AI models) and display your Contributions for as long as they are stored in the Services, and for the additional time needed to remove them from our backups. We may use this license only to provide and operate the Services for you and for the people you share your work with — including sending Contributions to AI model providers to generate assets, moderating content, keeping the Services secure and complying with the law — and we may extend it to service providers who act on our behalf for those purposes. We do not use your Contributions to train AI models ourselves.

We access, store, process and use the personal data that you provide in accordance with our Privacy Policy and with the choices you make, including your settings.

Anything you send us about the Services themselves is Feedback and is covered by Section 2.

You alone are responsible for your Contributions. We are not responsible for any statements or representations made in Contributions, and claims arising from your Contributions are governed by Section 21.

11. EXTERNAL WEBSITES AND THIRD-PARTY MATERIALS

The Services may contain links to other websites ("Third-Party Websites") and may include articles, images, text, graphics, designs, music, sound, video, information, applications, software and other material that belongs to or comes from third parties ("Third-Party Content"). Payments take place on pages operated by our payment provider, Stripe.

We do not investigate, monitor or check Third-Party Websites or Third-Party Content for accuracy, suitability or completeness, and we are not responsible for them, including their content, accuracy, opinions, reliability, privacy practices or other policies. Linking to, including or allowing the use of any Third-Party Website or Third-Party Content does not mean that we approve or endorse it.

If you leave the Services to visit a Third-Party Website or to use Third-Party Content, you do so at your own risk, and the Legal Terms no longer apply to that activity. Review the terms and policies, including the privacy and data collection practices, of any website you visit from the Services. Purchases made on Third-Party Websites are made from other companies, and any such transaction is solely between you and the relevant third party. Except where the law provides otherwise, we are not liable for any loss or harm caused by products or services that you buy from third parties, by Third-Party Content or by your contact with Third-Party Websites.

Generated Assets are created with AI models provided by third parties. Those providers may change or withdraw their models, and we may replace a model or a provider at any time (see Section 15).

12. HOW WE ADMINISTER THE SERVICES

We have the right, but not the obligation, to:

  • monitor the Services for breaches of the Legal Terms;
  • take appropriate legal action against anyone who breaks the law or the Legal Terms, including reporting them to law enforcement authorities;
  • refuse, restrict access to, limit the availability of or disable (to the extent technically possible) any Contributions or Generated Assets, or any part of them;
  • remove from the Services or otherwise disable files and content that are excessively large or that burden our systems, and apply our storage limits, rate limits and limits on simultaneous generations; and
  • otherwise manage the Services in a way that protects our rights and property and keeps the Services working properly.

Content moderation

  • Automated screening. Before a generation request or a pack is sent to an AI model, its text (such as the prompt, the instructions for a voice line or the items of a pack) and the photos you attach are automatically checked by an AI-based filter against the content rules in Section 8. If the filter blocks the request, the generation does not start, no credits are charged, and the block and its category are recorded. AI model providers also apply their own filters, and a refusal by a provider is treated in the same way.
  • Consequences. Several blocked requests within one calendar month may lead to a warning and then to an automatic suspension of your account. A request involving the sexual exploitation of minors leads to an immediate suspension. Our administrators can also review activity and suspend or restore accounts manually.
  • Reasons and appeals. When we suspend your account or restrict your content, we tell you the reason, for example by email or on the page shown when you try to sign in, unless the law prevents us from doing so. If you believe that we made a mistake, contact us at janeknastaly50@gmail.com, and a person will review the decision.
  • Reporting illegal content. If you believe that content available through the Services, for example through a share link, is illegal or breaches the Legal Terms, email us at janeknastaly50@gmail.com with the link, an explanation of why you believe so, and your name and email address. We will review reports promptly and carefully. This address is also our point of contact for users and authorities; you can write to us in English or Polish.

13. PRIVACY AND PERSONAL DATA

We care about data privacy and security. Our Privacy Policy explains how we collect and use personal data when you use the Services, and our Cookie Policy explains how we use cookies. Please read them carefully. You can change your cookie choices at any time through the "Cookie settings" link at the bottom of the page.

Our main infrastructure is located in the European Union, primarily in Germany. If you access the Services from a region whose laws on the collection, use or disclosure of personal data differ from those that apply in the European Union, your data will be transferred to and processed in the European Union. Some of the providers that help us deliver the Services, such as AI model providers and our payment provider, may process data outside the European Economic Area; in that case, appropriate safeguards apply as described in the Privacy Policy.

The Services are not meant for anyone under 18. If we learn that a user is under 18, we will close their account.

14. DURATION AND ENDING OF THE AGREEMENT

The Legal Terms remain in full force and effect for as long as you use the Services. Provisions that by their nature should continue to apply after the agreement ends, such as the rights in Generated Assets described in Section 3 and Sections 16 to 21, continue to apply.

Ending the agreement yourself

You can stop using the Services at any time, and you can delete your account in Settings, under "Data & privacy". Deleting your account is immediate and permanent: your profile and your personal workspace, with all its projects, assets, files and credits, are deleted and cannot be restored. Except where the law provides otherwise, credits left on your balance are not refunded. Download anything you want to keep and use your credits before you delete your account. If you own a team workspace, you must first transfer its ownership or delete it. Assets that you created in someone else's team workspace remain in that workspace.

Suspension and termination by us

We may suspend or restrict your access to the Services, or end the Legal Terms with you, if you seriously or repeatedly breach the Legal Terms, if the law requires us to, or if we permanently discontinue the Services (see Section 15). Where possible, we will warn you first; we may act without warning where this is necessary to prevent harm to other users, to us or to third parties, or where the law requires it. The permanent deletion of an account as a sanction is governed by Section 26.

If we suspend or terminate your account, you may not register a new account, whether under your own name, a false or borrowed name or the name of a third party, even if you act on that third party's behalf, without our permission. In addition to suspending or terminating your account, we may take appropriate legal action, including civil, criminal and injunctive proceedings.

15. CHANGES TO THE SERVICES AND DOWNTIME

Changes

We may change, add or remove features and content of the Services for valid reasons, such as technical progress, changes made by our AI model providers, security, legal requirements, or the introduction of new asset types or features. We may replace the AI models or providers used for generation, change the prices of future generations and of Packs and change the limits that apply to workspaces. We are not obliged to update any information on the Services. Changes do not affect credits already charged for completed generations, and they do not change the dollar amount of the credits on your balance.

We will tell you in advance about changes that significantly affect a paid service that you use. If you are a consumer and a change has more than a minor negative effect on your access to or use of a paid digital service, you may end the contract for that service free of charge within 30 days of being informed of the change (or of the change being made, if that is later), and we will refund the part of the price that relates to what we have not yet provided, which for credits means the credits you bought and have not used.

We may change the Legal Terms for valid reasons, such as changes to the Services or to our providers, new legal requirements, decisions of courts or authorities, security needs or preventing abuse. When we publish a new version, we show a notice in the Services the next time you open them while signed in. The notice names every changed document, links to the new version and summarizes the changes, and asks whether you accept them. You only need to accept each version once; if several versions were published while you were away, you accept only the newest one. If a change significantly affects a paid service that you use, we also tell you by email before it takes effect.

If you do not agree with a new version, you can end the agreement at any time by closing your account (Section 14). A change does not apply to orders you paid for before it was published, and the rights described under "Changes" above, including ending a paid service free of charge, are not affected. We keep a record of which version you accepted and when (Privacy Policy, Section 2).

Availability and downtime

We cannot guarantee that the Services will be available at all times. Hardware, software or other problems, maintenance work or problems at our providers may cause interruptions, delays or errors. We may change, revise, update, suspend or discontinue the Services, or any part of them, at any time. Except where the law provides otherwise, we are not liable for any loss, damage or inconvenience caused by your inability to access or use the Services during downtime or after they are discontinued. Nothing in the Legal Terms obliges us to maintain or support the Services or to provide corrections, updates or new releases, except to the extent needed to keep a paid service in conformity with the contract.

Discontinuing the Services

If we decide to discontinue the Services permanently, we will tell you at least 30 days in advance so that you can use your credits and download your Generated Assets and your data. We will handle unused paid credits as required by applicable law.

16. APPLICABLE LAW

The Legal Terms, and any dispute arising from them or from your use of the Services, are governed by Polish law. The United Nations Convention on Contracts for the International Sale of Goods does not apply. If you are a consumer whose habitual residence is in the European Union, you also keep the protection of the mandatory provisions of the law of your country of residence.

You and Jan Nastały agree that the courts of Pomorze, Poland, have non-exclusive jurisdiction. This means that, as a consumer, you may bring a claim to enforce your consumer protection rights in connection with the Legal Terms either in Poland or in the EU country in which you live. If you are a consumer, we may bring proceedings against you only in the courts of the country in which you live.

17. SETTLING DISPUTES

Informal negotiations

To resolve disputes quickly and keep their cost down, you and we (each a "Party" and together the "Parties") agree that, for any dispute, controversy or claim relating to the Legal Terms (each a "Dispute"), the Parties will first try to reach an agreement through informal negotiations for at least thirty (30) days before starting arbitration or court proceedings, except for the Disputes listed under "Exceptions" below. The negotiations begin when one Party sends the other a written notice; an email is sufficient. If you are a consumer, this step is voluntary and does not affect your right to go to court or any deadlines that protect you.

Arbitration for business users

If you use the Services for purposes related to your trade, business, craft or profession, any Dispute that is not resolved through informal negotiations will be finally settled by a single arbitrator appointed under the Arbitration and Internal Rules of the European Court of Arbitration, which is part of the European Centre of Arbitration based in Strasbourg, in the version in force when the request for arbitration is filed. By accepting the Legal Terms, you accept this arbitration clause. The seat of arbitration is Warsaw, Poland, the proceedings are conducted in English, and the arbitrator applies Polish substantive law.

This arbitration clause does not apply to consumers. Under Polish law, an arbitration agreement with a consumer can only be made after a dispute has arisen.

Restrictions

Any arbitration under this section is limited to the Dispute between the Parties individually. To the fullest extent permitted by law, (a) no arbitration may be joined with any other proceeding; (b) no Dispute may be arbitrated as a class action or using class action procedures; and (c) no Dispute may be brought in a supposed representative capacity on behalf of the general public or any other persons.

Exceptions

The following Disputes are not subject to the provisions on informal negotiations and arbitration above: (a) Disputes seeking to enforce or protect, or concerning the validity of, the intellectual property rights of a Party; (b) Disputes related to or arising from allegations of theft, piracy, invasion of privacy or unauthorized use; and (c) claims for injunctive relief. If this section is found to be illegal or unenforceable, neither Party will choose arbitration for any Dispute covered by the part found to be illegal or unenforceable, and such a Dispute will be decided by a competent court among those listed in Section 16, whose jurisdiction the Parties accept.

Out-of-court options for consumers

If you are a consumer, you may also use out-of-court methods of resolving complaints and pursuing claims, such as mediation or proceedings before the permanent consumer arbitration courts at the Voivodeship Inspectors of Trade Inspection, and you can get free help from a municipal or district consumer ombudsman. Such proceedings require the agreement of both Parties. Information about these methods is available on the website of the Polish Office of Competition and Consumer Protection (UOKiK): https://uokik.gov.pl.

18. CORRECTING ERRORS

Information on the Services may contain typographical errors, inaccuracies or omissions, including in descriptions, prices, availability and other information. We may correct any errors, inaccuracies or omissions and change or update information on the Services at any time without prior notice. If an error affects an order that you have already paid for, we will contact you and let you choose between continuing with the corrected order and cancelling it with a full refund.

19. NO WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND YOU USE THEM AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE OF THEM, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

In particular, we do not guarantee that Generated Assets will match your description, be free of errors or artifacts, be suitable for your game, engine or other intended use, be unique, be free of third-party rights or be protected by intellectual property law. Review every Generated Asset before you use it in a product.

To the extent permitted by law, we make no warranties or representations about the accuracy or completeness of the Content or of any websites linked to the Services, and we accept no liability or responsibility for any:

  • errors, mistakes or inaccuracies in content or materials;
  • personal injury or property damage of any kind resulting from your access to or use of the Services;
  • unauthorized access to or use of our secure servers and any personal or financial information stored on them;
  • interruption or cessation of transmission to or from the Services;
  • bugs, viruses, Trojan horses or similar items that a third party may transmit to or through the Services; or
  • errors or omissions in any content or materials, or loss or damage of any kind resulting from the use of any content posted, transmitted or otherwise made available through the Services.

We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Services, any linked website, or any website or application featured in a banner or other advertisement, and we are not a party to, and are not responsible for monitoring, any transaction between you and third-party providers of products or services. As with any purchase of a product or service, in any medium or environment, use your best judgment and take care where appropriate.

If you are a consumer, nothing in this section limits your statutory rights, in particular your rights if the digital content or digital service that we supply does not conform to the contract.

20. LIMITS ON OUR LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR DIRECTORS, EMPLOYEES OR AGENTS WILL BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WHATEVER ELSE THE LEGAL TERMS SAY, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT, IF ANY, THAT YOU PAID US DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing in the Legal Terms limits or excludes our liability for damage caused intentionally or through gross negligence, for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded under applicable law.

The laws of some countries and US states do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If such laws apply to you, some or all of the disclaimers and limitations above may not apply to you, and you may have additional rights. If you are a consumer, this section applies only to the extent permitted by the mandatory law that protects you; in particular, it does not limit our liability for failing to supply the Services or for supplying them in a way that does not conform to the contract.

21. PROTECTING US AGAINST CLAIMS

You agree to defend, indemnify and hold harmless us, our subsidiaries and affiliates, and our and their officers, agents, partners and employees, against any loss, damage, liability, claim or demand, including reasonable legal fees and expenses, made by any third party because of or arising from: (1) your Contributions or your use of Generated Assets; (2) your use of the Services in breach of the Legal Terms; (3) any breach of the statements and assurances you give in the Legal Terms; (4) your violation of the rights of a third party, including intellectual property, privacy and publicity rights; or (5) any clearly harmful act toward another user of the Services with whom you connected through the Services.

We may, at your expense, take over the exclusive defense and control of any matter for which you must indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will make reasonable efforts to inform you of any such claim, action or proceeding as soon as we become aware of it.

If you are a consumer, you are responsible under this section only to the extent that you are at fault and within the limits set by the law that applies to you.

22. YOUR DATA

We store the data that you transmit to the Services, such as your projects, uploads and Generated Assets, for the purpose of operating the Services, together with data about your use of the Services, such as your generation history and credit transactions.

How long we keep files

  • Generated Assets are kept until you delete them or until the workspace in which they were created is deleted. They do not expire.
  • Assets that you delete are moved to the Trash, where you can restore them for 14 days. After that, they are permanently deleted.
  • Download links and the ZIP archives that we prepare for you are temporary; a ZIP archive is available for 24 hours.
  • Each workspace has a storage limit, shown on the pricing page, and assets in the Trash count towards it. If a workspace exceeds the limit, new generations are blocked and running packs pause until you free up space.

Backups and your own copies

We take reasonable measures to protect your data, including regular backups, but we cannot guarantee that data will never be lost or corrupted. You are responsible for keeping your own copies of Generated Assets and of other data that is important to you, and we recommend that you download them regularly. You can export your account data at any time in Settings, under "Data & privacy". Except where the law provides otherwise, and in the case of consumers subject to their statutory rights, we are not liable for any loss or corruption of data, and you waive any claim against us arising from such loss or corruption.

23. ELECTRONIC NOTICES, AGREEMENTS AND SIGNATURES

Visiting the Services, sending us emails and completing online forms are electronic communications. You agree to receive electronic communications from us, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, by email or through the Services, satisfy any legal requirement that such communications be in writing, to the extent the law allows. You agree to the use of electronic signatures, contracts, orders and other records, and to the electronic delivery of notices, policies and records of transactions initiated or completed by us or through the Services. To the extent the law allows, you waive any rights or requirements under any statute, regulation, rule, ordinance or other law in any jurisdiction that require an original signature, the delivery or retention of non-electronic records, or payment or the granting of credits by any means other than electronic ones.

We send the emails that are necessary for the Services, such as verification codes, workspace invitations, order confirmations, confirmations of withdrawal, moderation warnings and account notices, to the email address of your account. You cannot opt out of these messages while you have an account. Receipts are sent by our payment provider; if you need an invoice, email us at janeknastaly50@gmail.com. We send marketing messages only if you have agreed to receive them, and you can withdraw that consent at any time in your account settings.

24. INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident and a complaint about the Services has not been resolved to your satisfaction, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

25. GENERAL PROVISIONS

  • Entire agreement. The Legal Terms, together with any policies or operating rules that we publish on the Services or in relation to them (including the Privacy Policy, the Cookie Policy and the AI Disclosure), form the entire agreement and understanding between you and us.
  • No waiver. If we do not exercise or enforce a right or provision of the Legal Terms, this does not mean that we waive it.
  • Severability. The Legal Terms apply to the fullest extent permitted by law. If any provision, or part of a provision, is found to be unlawful, void or unenforceable, it is treated as separate from the rest of the Legal Terms and does not affect the validity and enforceability of the remaining provisions.
  • Assignment. We may transfer any or all of our rights and obligations under the Legal Terms to another person or company at any time, for example if the Services are taken over by a company, provided that this does not reduce your rights as a consumer. You may not transfer your rights or obligations without our written consent.
  • Events beyond our control. We are not responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control.
  • No partnership. The Legal Terms and your use of the Services do not create any joint venture, partnership, employment or agency relationship between you and us.
  • Interpretation. If you use the Services as a business, you agree that the Legal Terms will not be interpreted against us just because we drafted them. If you are a consumer, any unclear provision will be interpreted in your favor.
  • Electronic form. To the extent the law allows, you waive any defenses that you may have based on the electronic form of the Legal Terms and on the fact that the parties have not signed them.
  • Language. The Legal Terms are written in English. If we provide a translation, the English version prevails in case of any conflict, except where mandatory law provides otherwise.
  • Your consumer rights. Nothing in the Legal Terms limits or excludes any rights that you have as a consumer under mandatory law.

26. SUSPENDING AND CLOSING ACCOUNTS

If you breach the Legal Terms, we may take measures that are proportionate to the breach. These include a warning, restricting certain features (for example blocking new generations), revoking share links, removing content, and suspending your account temporarily or for an indefinite period. While your account is suspended, you cannot sign in; we will tell you the reason and how to contact us, as described in Section 12.

In exceptional or serious cases, we may permanently delete your account and all the data associated with it. However, we may do so only after your account has been suspended without interruption for at least sixty (60) days.

If your account is suspended or deleted because you breached the Legal Terms, your unused credits are forfeited and we do not refund the payments you have made, to the extent permitted by law.

27. HOW TO CONTACT US

To resolve a complaint about the Services, or to get more information about using them, please contact us at:

Jan Nastały

Złota 17

Banino, Pomorze 80-297

Poland

Phone: +48 792 466 019

janeknastaly50@gmail.com

Please describe the problem, include the email address of your account and tell us what solution you expect. We will reply to complaints within 14 days of receiving them.

ANNEX: MODEL WITHDRAWAL FORM

(Complete and return this form only if you wish to withdraw from the contract. Instead, you can use the "Withdraw from contract here" function on the Billing page, see Section 6.)

  • To: Jan Nastały, trading as Veyraflow, Złota 17, Banino, Pomorze 80-297, Poland, email: janeknastaly50@gmail.com
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / service (*):
  • Ordered on (*) / received on (*):
  • Order number (if known):
  • Name of consumer(s):
  • Address of consumer(s):
  • Email address of the account:
  • Signature of consumer(s) (only if this form is sent on paper):
  • Date:

(*) Delete as appropriate.